|
Critical measures of performance in an enterprise are cost, quality, service and speed. Reengineering aims at dramatically improving these. This however can come into direct conflict with the need to invest in core business. Non-core activities get lesser priority and are continually pushed back. This results in these becoming less efficient and less productive leading to an overall degradation of performance.
By outsourcing a non-core function to a world class provider, the organization can begin to see the benefits in cost quality and speed. World class providers make extensive investments in technology, methodologies, and people. They gain expertise by working with many clients facing similar challenges. This combination of specialization and expertise gives customers a competitive advantage.
|